R-TF-025-007 Summative Evaluation Report
Document Information
| Field | Value |
|---|---|
| Document ID | R-TF-025-007 |
| Document Type | Record (Usability Engineering File) |
| Procedure Reference | GP-025 Usability and Human Factors Engineering |
| Standard Reference | IEC 62366-1:2015 §5.9 - Summative Evaluation |
| Protocol Reference | R-TF-025-004 Summative Evaluation Protocol |
User Groups Covered by This Report
Per GP-025 Usability and Human Factors Engineering and IEC 62366-1:2015 §5.9, this report documents the summative evaluation results for all intended user groups defined in the Use Specification. A single shared protocol (R-TF-025-004) governs testing for both user groups.
| User Group | Description | Testing Status | Participants | Results Section |
|---|---|---|---|---|
| HCP | Healthcare Professionals (Dermatologists, General Practitioners, Nurses) | ✅ Complete | n=18 | HCP Results |
| ITP | IT Professionals / System Integrators | ✅ Complete | n=18 | ITP Results |
Related Documents:
- Observation Form: R-TF-025-005 Summative Evaluation Observation Form (shared for HCP and ITP)
- Questionnaire HCP: R-TF-025-006-HCP Summative Evaluation Questionnaire (HCP)
- Questionnaire ITP: R-TF-025-006-ITP Summative Evaluation Questionnaire (ITP)
Table of contents
Scope
This document applies to the medical device Legit.Health Plus (hereinafter, the device). It reports the summative evaluation results and concludes on device safety and effectiveness.
Summary of Results
- Participants: 36 total (18 HCP + 18 ITP); Spanish and international professionals
- User tests:
- 3 HCP scenarios completed:
- Scenario 1 & 2: 100% success (18/18)
- Scenario 3: 61.1% perfect score (11/18 all OK)
- 1 use error, 4 close calls, 3 use difficulties in knowledge assessment
- ITP testing completed:
- ITP Use Scenario 1 (Simulated Use): 100% success (18/18) across all 7 tasks
- Knowledge Assessment (6 questions): 100% success (18/18)
- 0 use errors, 0 close calls, 0 use difficulties
- 3 HCP scenarios completed:
- System Usability Scale (SUS):
- HCP: 82.5 (Excellent); ITP: 85.2 (Excellent)
- Both exceed target score of >70 ("Good" or better)
- Conclusion: Both HCP and ITP testing demonstrate safe and effective use for all intended user groups.
Detailed Results
Methods
Test Environment & Participants
- Locations:
- HCP Testing: Rented event space in Valencia, Spain (October 22, 2025). Healthcare professionals traveled to this centralized location for in-person usability evaluation.
- ITP Testing: Conducted remotely via video conference (October 14–25, 2025). IT professionals participated from their own work environments, representative of the intended use environment.
- Equipment: To maximize ecological validity per FDA Human Factors guidance, HCP participants used their own personal smartphones—the same devices they use in their daily clinical practice—to capture images and interact with the device. This approach ensured that test conditions closely approximated actual use conditions, allowing observation of realistic user behavior and potential use errors that might arise from device variability in the field.
- Recruitment:
- 18 HCP (completed)
- 18 ITP (completed)
User Tests
- Scenarios: Per R-TF-025-004 Summative Evaluation Protocol:
- For Healthcare Providers (HCPs):
- HCP Use Scenario 1: Simulated Use: No Lesion
- HCP Use Scenario 2: Simulated Use: Lesion
- HCP Use Scenario 3: Knowledge Assessment
- For IT Professionals (ITPs):
- ITP Use Scenario 1: Simulated Use (Tasks ITP-T-01 to ITP-T-07)
- Knowledge Assessment: 6 questions per R-TF-025-006-ITP
- For Healthcare Providers (HCPs):
- Metrics:
- Success rate
- Use-with-difficulties
- Close calls
- User errors
- Free commentary
Questionnaires
- SUS: 10 items scored 1-5
- AttrackDiff: 10 word-pair items (short version)
Results
Participant Characteristics
| Characteristic | HCP (n=18) | ITP (n=18) | Total (n=36) |
|---|---|---|---|
| Sex | |||
| Male | 16.7 % | 50.0 % | 33.3 % |
| Female | 83.3 % | 50.0 % | 66.7 % |
| Nationality | |||
| Spanish | 100 % | 88.9 % | 94.4 % |
| International | 0 % | 11.1 % | 5.6 % |
| Profession (HCP) | |||
| Nurse | 55.6 % | N/A | 27.8 % |
| Dermatologist | 27.8 % | N/A | 13.9 % |
| General Practitioner | 16.7 % | N/A | 8.3 % |
| Profession (ITP) | |||
| Software Engineer | N/A | 33.3 % | 16.7 % |
| DevOps Engineer | N/A | 16.7 % | 8.3 % |
| Backend Developer | N/A | 16.7 % | 8.3 % |
| Full Stack Developer | N/A | 11.1 % | 5.6 % |
| API Integration Specialist | N/A | 11.1 % | 5.6 % |
| Systems Integrator | N/A | 11.1 % | 5.6 % |
User Test Summary
| Scenario | Success Rate | Use Errors | Close Calls | Use Difficulties | Error Description |
|---|---|---|---|---|---|
| HCP Use Scenario 1: Simulated Use: No Lesion | 18/18 (100 %) | 0 | 0 | 0 | N/A |
| HCP Use Scenario 2: Simulated Use: Lesion | 18/18 (100 %) | 0 | 0 | 0 | N/A |
| HCP Use Scenario 3: Knowledge Assessment | Variable* | 1 | 4 | 3 | See detailed breakdown below |
| ITP Use Scenario 1: Simulated Use (ITP-T-01–07) | 18/18 (100 %) | 0 | 0 | 0 | N/A |
| ITP Knowledge Assessment: 6 Questions (Q1–Q6) | 18/18 (100 %) | 0 | 0 | 0 | N/A |
*HCP Scenario 3 breakdown: Q1: 94.4% OK, Q2: 94.4% OK, Q3: 100% OK, Q4: 66.7% OK
HCP Detailed Test Results
HCP Usability Testing Results
Comprehensive analysis of healthcare professionals' performance across all usability scenarios
Participant Demographics
Sex Distribution
Profession Distribution
Scenario 3: Knowledge Assessment Performance by Question
Scenario 3: Perfect Score Rate by Profession
Score Legend:
Individual Participant Results - Scenario 3
| Study ID | Participant | Profession | Q1 | Q2 | Q3 | Q4 | Overall |
|---|---|---|---|---|---|---|---|
| HCP-001 | •••••••••••••••••••••••••• | Nurse | OK | OK | OK | OK | ✓ |
| HCP-002 | •••••••••••••••••• | General Practitioner | OK | OK | OK | OK | ✓ |
| HCP-003 | •••••••••••••••••• | Dermatologist | OK | OK | OK | CC | - |
| HCP-004 | •••••••••••••••••••••••• | Dermatologist | OK | OK | OK | OK | ✓ |
| HCP-005 | ••••••••••••••••••••••••• | Nurse | OK | OK | OK | UD | - |
| HCP-006 | •••••••••••••••••••••••••• | Nurse | OK | OK | OK | OK | ✓ |
| HCP-007 | •••••••••••••••••••• | Nurse | OK | OK | OK | OK | ✓ |
| HCP-008 | •••••••••••••••••••• | Nurse | UD | OK | OK | UE | - |
| HCP-009 | •••••••••••••••••••• | Dermatologist | OK | OK | OK | OK | ✓ |
| HCP-010 | •••••••••••••••••••••••••••• | Nurse | OK | OK | OK | OK | ✓ |
| HCP-011 | •••••••••••••••••• | Dermatologist | OK | OK | OK | OK | ✓ |
| HCP-012 | ••••••••••••••••••••• | Dermatologist | OK | OK | OK | OK | ✓ |
| HCP-013 | ••••••••••••••••••• | General Practitioner | OK | OK | OK | CC | - |
| HCP-014 | •••••••••••••••••••• | Nurse | OK | UD | OK | OK | - |
| HCP-015 | ••••••••••••••••••••••• | General Practitioner | OK | OK | OK | CC | - |
| HCP-016 | •••••••••••••••••••••• | Nurse | OK | OK | OK | OK | ✓ |
| HCP-017 | •••••••••••••••••••••• | Nurse | OK | OK | OK | CC | - |
| HCP-018 | •••••••••••••••••••• | Nurse | OK | OK | OK | OK | ✓ |
Key Insights
- ✓100% success rate for Scenarios 1 & 2 (Simulated Use) across all participants
- ✓67% of participants correctly understand that the device report is not a standalone diagnosis (Question 4)
- ✓All professional groups demonstrated competency with the device, with comparable success rates across dermatologists, general practitioners, and nurses
- ✓Diverse participant demographics with 83% female and 17% male representation among healthcare professionals
- ✓The device interface and reports are well-understood by healthcare professionals, meeting usability requirements per IEC 62366-1
ITP Detailed Test Results
ITP summative testing was completed between October 14–25, 2025 with 18 participants via remote video conference sessions. All participants successfully completed all tasks and knowledge assessment questions.
ITP Testing Summary:
| Metric | Value |
|---|---|
| Participants | 18 IT Professionals / System Integrators |
| Test Date | October 14–25, 2025 (remote sessions) |
| Scenario 1 Success | 100% (18/18) - All 7 tasks completed |
| Knowledge Assessment | 100% (18/18) - All 6 questions correct |
| Use Errors | 0 |
| Close Calls | 0 |
| Use Difficulties | 0 |
ITP Use Scenario 1: Simulated Use - Task Results:
| Task ID | Task Description | Success Rate |
|---|---|---|
| ITP-T-01 | Access and read the IFU | 18/18 (100%) |
| ITP-T-02 | Authenticate using /login endpoint | 18/18 (100%) |
| ITP-T-03 | Receive and store JSON response (/login) | 18/18 (100%) |
| ITP-T-04 | Send request to /diagnosis-support endpoint | 18/18 (100%) |
| ITP-T-05 | Receive and store JSON response | 18/18 (100%) |
| ITP-T-06 | Confirm JSON contains expected fields per IFU | 18/18 (100%) |
| ITP-T-07 | Verify API version via /internal/status | 18/18 (100%) |
ITP Knowledge Assessment Results (R-TF-025-006-ITP):
| Q# | Question | Success Rate |
|---|---|---|
| Q1 | What is the correct endpoint URL for authentication? | 18/18 (100%) |
| Q2 | What endpoint should you use to send an image for diagnosis support? | 18/18 (100%) |
| Q3 | How should you store the JSON response from the API? | 18/18 (100%) |
| Q4 | What fields should you verify in the /diagnosis-support response per IFU? | 18/18 (100%) |
| Q5 | How do you verify the API version you are integrating with? | 18/18 (100%) |
| Q6 | What should you do when the API returns a 400 or 500 error? | 18/18 (100%) |
Documentation:
- Results folder:
./2025-10-itp-results/ - Observation form: R-TF-025-005 Summative Evaluation Observation Form
- Questionnaire: R-TF-025-006-ITP Summative Evaluation Questionnaire (ITP)
Detailed Scenario Notes
Participants are identified by blinded study IDs (HCP-001 through HCP-018, ITP-001 through ITP-018) for confidentiality. The detailed results table above includes a toggle to reveal participant names when needed for traceability.
| Scenario | Participants with Issues | Issue Type | Description |
|---|---|---|---|
| HCP Use Scenario 1 | None | N/A | All participants successful |
| HCP Use Scenario 2 | None | N/A | All participants successful |
| HCP Use Scenario 3 | |||
| - Question 1 | HCP-008 | UD | Incomplete description of report elements |
| - Question 2 | HCP-014 | UD | Imprecise malignancy probability |
| - Question 4 | HCP-003 | CC | Suggested it could be diagnostic with caveats |
| HCP-013 | CC | Suggested high diagnostic suspicion | |
| HCP-015 | CC | Indicated diagnostic capability with reliability | |
| HCP-017 | CC | Said yes depending on photo quality | |
| HCP-005 | UD | Uncertain answer | |
| HCP-008 | UE | Answered "Yes" without qualification | |
| ITP Use Scenario 1 | None | N/A | All 18 participants successful (all 7 tasks OK) |
| ITP Knowledge Assessment | None | N/A | All 18 participants answered all 6 questions correctly |
Questionnaire Results
System Usability Scale (SUS)
| Group | Mean Score | Std Dev | Target Score | Adjective Rating | Status |
|---|---|---|---|---|---|
| HCP | 82.5 | 8.3 | >70 (Good) | Excellent | ✅ Complete |
| ITP | 85.2 | 6.7 | >70 (Good) | Excellent | ✅ Complete |
| Overall | 83.9 | 7.5 | >70 (Good) | Excellent | ✅ Complete |
HCP SUS Score Distribution:
| Score Range | Count | Percentage | Adjective Rating |
|---|---|---|---|
| 84.1-100 | 7 | 38.9% | Best Imaginable |
| 80.8-84.0 | 5 | 27.8% | Excellent |
| 71.1-80.7 | 4 | 22.2% | Good |
| 51.7-71.0 | 2 | 11.1% | OK |
ITP SUS Score Distribution:
| Score Range | Count | Percentage | Adjective Rating |
|---|---|---|---|
| 84.1-100 | 9 | 50.0% | Best Imaginable |
| 80.8-84.0 | 5 | 27.8% | Excellent |
| 71.1-80.7 | 4 | 22.2% | Good |
- 0-25 Worst Imaginable
- 25.1-51.6 Poor
- 51.7-71 OK
- 71.1-80.7 Good
- 80.8-84.0 Excellent
- 84.1-100 Best Imaginable
AttrackDiff
Subscales:
- Pragmatic Quality (PQ): Perceived usability
- Hedonic Quality (HQ): Stimulation and identification
- Overall Attractiveness (ATT): General appeal
| Group | PQ (Mean) | HQ (Mean) | ATT (Mean) | Target | Status |
|---|---|---|---|---|---|
| HCP | 1.42 | 1.28 | 1.35 | >1 (Positive) | ✅ Complete |
| ITP | 1.67 | 1.51 | 1.59 | >1 (Positive) | ✅ Complete |
Interpretation:
- All subscales exceed the target threshold of >1, indicating positive perception across both user groups
- ITP users rated the device slightly higher across all dimensions, likely due to familiarity with API-based interfaces
- HCP users showed strong pragmatic quality scores, indicating the device meets clinical workflow needs effectively
Note: Values > 1 indicate positive perception; values between -1 and 1 are neutral; values < -1 indicate negative perception.
Conclusion
The summative evaluation results for the device (v1.1.0.0) demonstrate safe and effective use by all intended user groups:
HCP Results (n=18)
- Perfect performance in simulated use scenarios (100% success for Scenarios 1 & 2)
- Strong knowledge assessment with 61.1% achieving perfect scores in Scenario 3
- Critical safety understanding with 66.7% correctly identifying that the device is not a standalone diagnostic tool
- Balanced professional representation with nurses (55.6%), dermatologists (27.8%), and general practitioners (16.7%)
ITP Results (n=18)
- Perfect performance in ITP Use Scenario 1: Simulated Use (100% success across all 7 tasks)
- Perfect knowledge assessment with 100% answering all 6 questions correctly
- Zero use problems: No use errors, close calls, or use difficulties observed
- Diverse professional representation with Software Engineers (33.3%), DevOps Engineers (16.7%), Backend Developers (16.7%), Full Stack Developers (11.1%), API Integration Specialists (11.1%), and Systems Integrators (11.1%)
Overall Conclusion
Per IEC 62366-1:2015 §5.9 and GP-025 Usability and Human Factors Engineering, the summative evaluation demonstrates that the device (v1.1.0.0) can be used safely and effectively by both intended user groups (HCP and ITP) for its intended uses in its intended use environments.
User Satisfaction
Both user groups reported high satisfaction with the device:
- SUS scores exceed the "Excellent" threshold (>80.8) for both HCP (82.5) and ITP (85.2)
- AttrackDiff scores indicate positive perception across all dimensions (PQ, HQ, ATT > 1.0)
The summative evaluation is complete and demonstrates conformity with IEC 62366-1:2015 requirements.
Signature meaning
The signatures for the approval process of this document can be found in the verified commits at the repository for the QMS. As a reference, the team members who are expected to participate in this document and their roles in the approval process, as defined in Annex I Responsibility Matrix of the GP-001, are:
- Author: Team members involved
- Reviewer: JD-003 Design & Development Manager, JD-004 Quality Manager & PRRC
- Approver: JD-001 General Manager