R-T-029-002 Software Commissioning Report
Document Information
| Field | Value |
|---|---|
| API/Product Name | |
| Version | |
| Release Date | |
| Commissioning Period | From: ___ To: ___ |
| Report Prepared By | |
| Report Prepared Date | |
| Report Reviewed By | |
| Report Review Date | |
| Report Approved By | |
| Report Approval Date | |
| Related Commissioning Plan | T-029-001 Version: ___ |
| Related GP-012 Phase 5 | Document: ___ |
Executive Summary
Commissioning Outcome
☐ Successful - API commissioned and operating as intended
☐ Successful with observations - API commissioned with minor issues documented
☐ Unsuccessful - API not commissioned, critical issues identified
Key Findings
[Provide a brief summary of the commissioning outcomes, key findings, and any significant issues]
Recommendations
[Provide key recommendations based on commissioning activities]
1. Introduction
1.1 Purpose
This Software Commissioning Report documents the results of commissioning activities for [API Name] Version [X.X] as described in the Software Commissioning Plan (T-029-001). This report provides evidence that the API has been validated in its intended environment of use and is ready for client integration, in accordance with IEC 82304-1:2016 section 6.2 and procedure GP-029.
1.2 Scope
This report documents the results of:
- Objective 1: Internal validation of the API in representative environments
- Objective 2: Client integration assurance process establishment
- API deployment to production infrastructure
- Validation activities and test results
- Client documentation preparation and delivery
- Initial post-deployment monitoring
1.3 References
| Reference | Title | Version |
|---|---|---|
| T-029-001 | Software Commissioning Plan | |
| GP-029 | Software Delivery and Commissioning | |
| GP-012 | Design, Redesign and Development - Phase 5 | |
| IEC 82304-1:2016 | Health software - Product safety | Section 6.2 |
2. Deployment Summary
2.1 Deployment Activities
| Activity | Planned Date | Actual Date | Status | Notes |
|---|---|---|---|---|
| Pre-deployment verification | ☐ Complete ☐ Incomplete | |||
| Database migration | ☐ Complete ☐ Incomplete ☐ N/A | |||
| API deployment to production | ☐ Complete ☐ Incomplete | |||
| Configuration verification | ☐ Complete ☐ Incomplete | |||
| Post-deployment verification | ☐ Complete ☐ Incomplete |
2.2 Production Environment Status
| Component | Specification | Status | Verification Method | Notes |
|---|---|---|---|---|
| API Endpoints | ☐ Operational ☐ Issues | |||
| Authentication Services | ☐ Operational ☐ Issues | |||
| Database Systems | ☐ Operational ☐ Issues | |||
| Load Balancers | ☐ Operational ☐ Issues | |||
| Monitoring Systems | ☐ Operational ☐ Issues | |||
| Logging Systems | ☐ Operational ☐ Issues | |||
| Backup Systems | ☐ Operational ☐ Issues | |||
| Sandbox Environment | ☐ Operational ☐ Issues |
2.3 Deployment Issues
| Issue ID | Description | Severity | Resolution | Status |
|---|---|---|---|---|
| H/M/L | Open/Resolved | |||
☐ No deployment issues encountered
3. Objective 1: Internal Validation Results
3.1 Representative Environments Created
| Environment Type | Description | Infrastructure | Status | Notes |
|---|---|---|---|---|
| Mobile App (iOS) | ☐ Complete ☐ Partial | |||
| Mobile App (Android) | ☐ Complete ☐ Partial | |||
| Web Application | ☐ Complete ☐ Partial | |||
| EHR System | ☐ Complete ☐ Partial ☐ N/A | |||
| Telemedicine Platform | ☐ Complete ☐ Partial ☐ N/A | |||
| Other: **_** | ☐ Complete ☐ Partial |
3.2 Test Applications Developed
| Test Application | Platform | Purpose | Status | Evidence Location |
|---|---|---|---|---|
| ☐ Complete ☐ Partial | ||||
| ☐ Complete ☐ Partial |
3.3 Validation Test Results Summary
3.3.1 Endpoint Availability Testing
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Key Findings |
|---|
3.3.2 Authentication and Authorization Testing
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Key Findings |
|---|
3.3.3 Mobile App Integration Testing
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Platform | Tests | Pass | Fail | Status |
|---|---|---|---|---|
| iOS | ☐ Pass ☐ Fail ☐ N/A | |||
| Android | ☐ Pass ☐ Fail ☐ N/A |
| Key Findings |
|---|
3.3.4 Web Application Integration Testing
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Key Findings |
|---|
3.3.5 EHR Integration Testing
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail ☐ N/A
| Key Findings |
|---|
3.3.6 Error Handling and Logging
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Key Findings |
|---|
3.3.7 Performance Testing
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Metric | Target | Achieved | Status |
|---|---|---|---|
| Response Time (p95) | ☐ Pass ☐ Fail | ||
| Throughput | ☐ Pass ☐ Fail | ||
| Availability | ☐ Pass ☐ Fail | ||
| Concurrent Users | ☐ Pass ☐ Fail |
| Key Findings |
|---|
3.3.8 Security Validation
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Key Findings |
|---|
3.3.9 Data Integrity Validation
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Key Findings |
|---|
3.3.10 End-to-End Clinical Workflow Testing
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Workflow | Tests | Pass | Fail | Status |
|---|---|---|---|---|
| ☐ Pass ☐ Fail | ||||
| ☐ Pass ☐ Fail |
| Key Findings |
|---|
3.3.11 Integration Documentation Validation
Total Tests: _ Passed: _ Failed: _ Status: ☐ Pass ☐ Fail
| Document Tested | Result | Issues Found | Actions Taken |
|---|---|---|---|
| API Integration Guide | ☐ Pass ☐ Fail | ||
| API Reference Documentation | ☐ Pass ☐ Fail | ||
| Code Examples | ☐ Pass ☐ Fail | ||
| Authentication Guide | ☐ Pass ☐ Fail | ||
| Error Handling Guide | ☐ Pass ☐ Fail |
| Key Findings |
|---|
3.4 Objective 1 Validation Summary
Overall Validation Status: ☐ Pass ☐ Fail
Total Test Cases Executed: _
Passed: _
Failed: _
Pass Rate: _%
3.5 Objective 1 Conclusions
Objective Evidence of Successful Integration Capability:
[Provide statement confirming that internal validation demonstrates the API can be successfully integrated by clients]
☐ Confirmed: Internal validation in representative environments demonstrates that the API satisfies user requirements and can be successfully integrated into client applications (mobile, web, EHR, etc.)
☐ Not Confirmed: Critical issues prevent confirmation. See issues log.
3.6 Objective 1 Issues and Resolutions
| Issue ID | Severity | Description | Resolution | Status | Verification |
|---|---|---|---|---|---|
| H/M/L | Open/Resolved | ||||
☐ No critical issues identified
4. Objective 2: Client Integration Assurance Process
4.1 Client-Facing Documentation Status
| Document | Version | Publication Date | Location/URL | Status |
|---|---|---|---|---|
| API Integration Guide | ☐ Published ☐ Pending | |||
| API Reference Documentation | ☐ Published ☐ Pending | |||
| Instructions for Use (IFU) | ☐ Published ☐ Pending | |||
| Authentication Guide | ☐ Published ☐ Pending | |||
| Error Handling Guide | ☐ Published ☐ Pending | |||
| Code Examples | ☐ Published ☐ Pending | |||
| Client Support Procedures | ☐ Published ☐ Pending | |||
| Integration Best Practices | ☐ Published ☐ Pending | |||
| API Changelog | ☐ Published ☐ Pending |
4.2 Client Support Infrastructure Status
| Component | Description | Status | Verification |
|---|---|---|---|
| Sandbox Environment | URL: **_** | ☐ Operational ☐ Issues | |
| Test Credentials System | ☐ Operational ☐ Issues | ||
| Sample Data Sets | ☐ Available ☐ Pending | ||
| Support Email/Portal | Contact: **_** | ☐ Operational ☐ Issues | |
| Support Team Readiness | ☐ Ready ☐ Training Needed |
4.3 Client Onboarding Process
Process Status: ☐ Established ☐ In Development
Key Elements:
- ☐ Onboarding documentation prepared
- ☐ Initial contact process defined
- ☐ Sandbox access procedure established
- ☐ Test credentials delivery method defined
- ☐ Support escalation process defined
- ☐ Client check-in schedule template created
4.4 Support Metrics and SLAs
| Metric | Target | Status |
|---|---|---|
| Support Response Time | ☐ Defined ☐ To be defined | |
| Issue Resolution Time | ☐ Defined ☐ To be defined | |
| Documentation Update Frequency | ☐ Defined ☐ To be defined |
4.5 Objective 2 Implementation Status
Overall Status: ☐ Complete and Operational ☐ Partial ☐ In Progress
Readiness for Client Integrations:
☐ Ready: All client-facing documentation published, sandbox operational, support infrastructure ready
☐ Not Ready: Outstanding items prevent client integrations. See action items below.
4.6 Initial Client Integrations (if applicable)
| Client | Integration Start | Status | Support Summary | Outcome |
|---|---|---|---|---|
| ☐ In Progress ☐ Complete | ||||
| ☐ In Progress ☐ Complete |
☐ No client integrations initiated during commissioning period
5. Post-Deployment Monitoring Results
5.1 Initial Monitoring Period (24-48 hours)
Monitoring Period: From: ___ To: ___
| Metric | Target | Actual | Status |
|---|---|---|---|
| API Uptime | 99.9% | ☐ Met ☐ Not Met | |
| Average Response Time | ☐ Met ☐ Not Met | ||
| Error Rate | ☐ Met ☐ Not Met | ||
| Total API Calls | N/A |
5.2 Monitoring Alerts
| Alert Type | Threshold | Triggered? | Action Taken |
|---|---|---|---|
| ☐ Yes ☐ No | |||
| ☐ Yes ☐ No |
☐ No alerts triggered during monitoring period
5.3 Incidents and Issues
| Incident ID | Date/Time | Severity | Description | Resolution | Impact |
|---|---|---|---|---|---|
| H/M/L | |||||
☐ No incidents during monitoring period
5.4 Log Analysis Summary
Logs Reviewed: ☐ Yes ☐ No
Key Findings:
[Summarize any notable findings from log analysis]
6. Acceptance Criteria Verification
6.1 Objective 1 Acceptance Criteria
| Criterion | Status | Evidence |
|---|---|---|
| All representative test environments created and documented | ☐ Met ☐ Not Met | Section 3.1 |
| All test applications developed and functional | ☐ Met ☐ Not Met | Section 3.2 |
| All integration test scenarios executed successfully | ☐ Met ☐ Not Met | Section 3.3 |
| All validation test cases passed | ☐ Met ☐ Not Met | Section 3.3, Annex A |
| Integration documentation validated | ☐ Met ☐ Not Met | Section 3.3.11 |
| Validation provides objective evidence API can be integrated | ☐ Met ☐ Not Met | Section 3.5 |
6.2 Objective 2 Acceptance Criteria
| Criterion | Status | Evidence |
|---|---|---|
| All client-facing documentation completed and published | ☐ Met ☐ Not Met | Section 4.1 |
| API Integration Guide validated through testing | ☐ Met ☐ Not Met | Section 3.3.11 |
| Sandbox environment operational | ☐ Met ☐ Not Met | Section 4.2 |
| Test credentials and sample data available | ☐ Met ☐ Not Met | Section 4.2 |
| Support infrastructure operational | ☐ Met ☐ Not Met | Section 4.2 |
| Support team trained and ready | ☐ Met ☐ Not Met | Section 4.2 |
| Client onboarding process defined | ☐ Met ☐ Not Met | Section 4.3 |
6.3 General Acceptance Criteria
| Criterion | Status | Evidence |
|---|---|---|
| API deployed successfully to production | ☐ Met ☐ Not Met | Section 2 |
| All production infrastructure operational | ☐ Met ☐ Not Met | Section 2.2 |
| Performance meets specifications | ☐ Met ☐ Not Met | Section 3.3.7, 5.1 |
| Security controls validated | ☐ Met ☐ Not Met | Section 3.3.8 |
| Monitoring and alerting operational | ☐ Met ☐ Not Met | Section 2.2, 5.2 |
| Backup procedures validated | ☐ Met ☐ Not Met | Section 2.2 |
Overall Acceptance: ☐ All criteria met ☐ Criteria not met (see deviations)
7. Deviations and Non-Conformances
| Deviation ID | Description | Impact | Justification | Approval |
|---|---|---|---|---|
| H/M/L | ||||
☐ No deviations from commissioning plan
8. Risk Management
8.1 Risks Identified During Commissioning
| Risk ID | Description | Impact | Mitigation | Status |
|---|---|---|---|---|
| H/M/L | Open/Closed | |||
☐ No new risks identified
8.2 Risk Mitigation Verification
[Verify that planned risk mitigations from commissioning plan were effective]
9. Lessons Learned
9.1 What Went Well
[Document positive aspects of the commissioning process]
9.2 Areas for Improvement
[Document areas where the commissioning process could be improved]
9.3 Recommendations for Future Commissioning
[Provide specific recommendations for future API releases]
10. Compliance Statement
This Software Commissioning Report provides evidence that [API Name] Version [X.X] has been:
- ☐ Deployed to production infrastructure in a controlled manner
- ☐ Validated in representative environments that simulate intended use (IEC 82304-1:2016, section 6.2)
- ☐ Demonstrated to satisfy user requirements when integrated into client applications
- ☐ Prepared with complete client-facing documentation and integration resources
- ☐ Equipped with client integration assurance processes
- ☐ Commissioned for operational use and client integration
IEC 82304-1:2016 Section 6.2 Compliance:
The manufacturer has demonstrated that the software product satisfies user requirements in the intended environment of use through:
- Internal validation in representative environments simulating mobile, web, and EHR integrations (Objective 1)
- Establishment of comprehensive client integration assurance process (Objective 2)
- Provision of complete integration documentation validated through actual testing
- Objective evidence that the API can be successfully integrated by clients
☐ Compliance Confirmed
☐ Compliance Not Confirmed - Outstanding issues: ****_****
11. Traceability to GP-012 Phase 5
GP-012 Phase 5 Validation Requirements:
| Requirement | Status | Evidence in this Report |
|---|---|---|
| Product validation in intended environment | ☐ Complete | Section 3 |
| Clinical evaluation completed (GP-015) | ☐ Complete | Reference: **_** |
| Validation protocol executed | ☐ Complete | Section 3 |
| Validation report completed | ☐ Complete | This document |
| Phase 5 checklist completion | ☐ Ready | All criteria met |
Phase 5 Completion Status: ☐ Ready for completion ☐ Outstanding items
12. Conclusions
12.1 Commissioning Success
[Provide overall conclusion on commissioning success]
12.2 Readiness for Market Release
Based on the commissioning activities documented in this report:
☐ Ready for Market Release: The API has been successfully commissioned, validated in representative environments, and is ready for client integration and market release.
☐ Conditional Release: Minor issues require resolution before full market release. See action items.
☐ Not Ready: Critical issues prevent market release. See issues log and action items.
12.3 Key Achievements
[Summarize key achievements of the commissioning process]
12.4 Outstanding Action Items
| Action Item | Priority | Responsible | Target Date | Status |
|---|---|---|---|---|
| H/M/L | ||||
☐ No outstanding action items
13. Approvals
| Role | Name | Signature | Date |
|---|---|---|---|
| Report Prepared By (JD-007) | |||
| Report Reviewed By (JD-003) | |||
| Commissioning Approved By (JD-001) |
14. Appendices
Appendix A: Detailed Test Results
[Attach or reference detailed test results from Annex A of T-029-001]
Appendix B: Client Integration Records
[Attach or reference any client integration records from commissioning period]
Appendix C: Performance Data
[Attach detailed performance monitoring data, graphs, metrics]
Appendix D: Security Assessment
[Attach security validation evidence, vulnerability scan results]
Appendix E: Representative Environment Documentation
[Attach detailed documentation of representative test environments created]
Appendix F: Test Applications
[Reference or describe test applications developed for validation]
Appendix G: Evidence Package
[List all evidence collected during commissioning]
| Evidence Item | Type | Location/Reference |
|---|---|---|
| Test execution logs | ||
| Performance monitoring data | ||
| Security scan results | ||
| Screenshots of test applications | ||
| API call logs | ||
| Client feedback (if applicable) |
End of Software Commissioning Report