R-TF-013-002 Risk management record
This record is carried out following the procedure GP-013 Risk management and according to R-TF-013-001 Risk management plan, which is also carried out following GP-013. The definition of the risk control options, the risk levels, risk acceptability and everything else, can be found in GP-013 Risk management.
ID? | Hazard or Use Error? | Type? | Hazardous Situation or Vulnerability? | Foreseeable sequence of events? | Harm? | Risk or Threat? | Security (CIAA)? | User group? | User task? | Cause Requirement(s)? | Affected Asset, Part or People? | Likelihood (Initial)? | Severity (Initial)? | RPN (Initial)? | Control Opt (ABC)? | Implemented mitigation measures? | Mitigation or Control Requirement(s)? | Responsible? | Verification of implementation of risk control measures? | Severity (Controlled)? | Likelihood (Controlled)? | RPN (Controlled)? | Residual risk evaluation? | Verification of effectiveness of risk control measures? | Benefit-risk analysis? | Risks arise from risk control measures?? | Is risk control complete?? | Overall residual risk acceptability? | Threat Model Ref(s)? | Post-Market Plan Ref(s)? |
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| R-2TP | The endpoints of the device are not compatible with the user's software | Product | The care provider's IT personnel must develop custom code, which in some cases may not be viable. |
| Delays in patient diagnosis and/or treatment follow up.; User frustration | The name of the endpoints of the device do not follow a standard | IntegrityAvailability | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AC | The endpoints of the device follow HL7's FHIR interoperability standard and information in Instructions for Use | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-API-002T-024-006-API-004 | T-024-007-DEP-002T-024-007-INT-002 | ||
| R-A96 | Incompatibility in classification systems | Product | Mismatch between the name or code of the ICD class of the medical device and the ones used by the healthcare provider's software |
| Misdiagnosis; User frustration | The name of the endpoints of the device do not follow a standard | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Managing Organisation | 4 | 3 | 12 | AC | The endpoints of the device follow ICD-9, ICD-10 and ICD-11, and they are also mapped to the output | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report R-TF-015-003 Clinical Evaluation Report (section: Valid clinical association of the International Classification of Diseases (ICD) classes) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-HBD | Misrepresentation of magnitude returned by the device | Usability Product | The care provider's system represent a value as if was representing a different magnitude. |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment | The name of the endpoints of the device do not follow a standard | ITP | Use a stable internet connection | SRS-BYJSRS-H3JSRS-AQMSRS-F05SRS-FMGSRS-K6N | Managing Organisation | 3 | 3 | 9 | AC | The endpoints of the device follow HL7's FHIR interoperability standard and we developed a integration manual within the IFU that explains the values, as well as a Swagger documentation | SRS-BYJSRS-H3JSRS-AQMSRS-F05SRS-FMGSRS-K6N | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C368, C369, C373, C374, C375, C376, C453, C454, C455, C62, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-BDR | Misinterpretation of data returned by the device | Product | The care provider's system represent a value as if was representing a different clinical endpoint. |
| This could lead to misdiagnosis; delays in treatment and worsening of the patient's health status. | The name of the endpoints of the device do not follow a standard | SRS-BYJSRS-H3JSRS-AQMSRS-F05SRS-FMGSRS-K6N | Managing Organisation | 5 | 3 | 15 | C | The endpoints of the device follow HL7's FHIR interoperability standard and we developed a integration manual within the IFU that explains the values, as well as a Swagger documentation We define the minimum user interface requirements to show the medical device outputs to HCPs Minimum user interface requirements are provided in the IFU | SRS-BYJSRS-H3JSRS-AQMSRS-F05SRS-FMGSRS-K6N | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C368, C369, C373, C374, C375, C376, C453, C454, C455, C62, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-75H | Incorrect clinical information | Product | The care provider receives into their system data that is erroneous |
| This could lead to misdiagnosis; delays in treatment and worsening of the patient's health status. | The interpretive distribution assigns a low probability to the correct ICD class among the potential ICD classes. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AC | Information about device outputs are detailed in the IFU. The medical device returns metadata about the output that helps supervising it, such as explainability media and other metrics. AI models undergo retraining using expanded dataset of images. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | T-TF-025-007 Summative Evaluation Report R-TF-015-003 Clinical Evaluation Report (sections: Instructions for Use, Associated Design Product Requirement, Clinical performance) | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||||
| R-DAG | Incorrect diagnosis or follow up | Usability Regulatory | The medical device outputs a wrong result |
| This could lead to misdiagnosis; delays in treatment and worsening of the patient's health status. | The interpretive distribution assigns a low probability to the correct ICD class among the potential ICD classes. | HCP | User logs into the system. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 4 | 3 | 12 | AC | Information about device outputs are detailed in the IFU. The medical device returns metadata about the output that helps supervising it, such as explainability media and other metrics. The device returns an interpretative distribution representation of possible ICD categories, not just one single condition. AI models undergo retraining using expanded dataset of images. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | T-TF-025-007 Summative Evaluation Report R-TF-015-003 Clinical Evaluation Report (sections: Instructions for Use, Associated Design Product Requirement, Valid clinical association of the International Classification of Diseases (ICD) classes, Clinical performance) | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||
| R-SKK | Incorrect results shown to patient | Usability Cybersecurity Regulatory Artificial Intelligence | The patient see erroneous results. |
| The patient is affected and may suffer anxiety or delays visiting the HCP and their consequent treatment; worsening their health status. | The interpretive distribution assigns a low probability to the correct ICD class among the potential ICD classes.,Patient is using the device without the HCP monitoring | IntegrityAvailability | HCP | User takes a photo of the patient's lesion. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 4 | 3 | 12 | AC | Information about device outputs are detailed in the IFU. The medical device returns metadata about the output that helps supervising it, such as explainability media and other metrics. The device returns an interpretative distribution representation of possible ICD categories, not just one single condition. AI models undergo retarining using expanded dataset of images. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report R-TF-015-003 Clinical Evaluation Report (sections: Instructions for Use, Associated Design Product Requirement, Valid clinical association of the International Classification of Diseases (ICD) classes, Clinical performance) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-AML-001T-024-006-DAT-002 | T-024-007-AUD-001T-024-007-CVE-002 |
| R-D1I | Unauthorized patient access to clinical data | Product Cybersecurity | The patient somehow manages to get access to the clinical endpoints of the device. |
| The patient is affected and may suffer anxiety or delays visiting the HCP and their consequent treatment; worsening their health status. | The medical device is hacked and a patient access to inaccesible data. | ConfidentialityAuthenticity | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 3 | 3 | 9 | AB | State-of-the-art security measures to avoid unauthorized access to data, malignant uses and hacking, and information about authentication process for users are available in IFU | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report R-TF-015-003 Clinical Evaluation Report (sections: Associated Design Verification Test, Requirement on devices that incorporate software or for software that are devices in themselves (GSPR 17.2), Instructions for Use) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-AUT-001T-024-006-AUT-003 | T-024-007-VUL-001T-024-007-VUL-003 | ||
| R-AGQ | Image artefacts or poor resolution | Product | The medical device receives an input that does not have sufficient quality in a way that affects its performance |
| Misdiagnosis; delays in treatment and worsening of the patient's health status. | Improper image acquisition, poor image capture conditions,Inadequate image processing algorithms | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AC | A requirement of the device defines the creation of a processor whose purpose is to ensure that the image have enough quality. In other words, an algorithm, similar to the ones used to classify diseases, is used to check the validity of the image and provides an image quality score. The device returns meaningful messages to the users about the quality score of the images. This allows care providers to re-take a photo. The IFU contain the `How to take pictures` section with recommendation on how to take pictures with high quality. We also offer training to the users to optimize the imaging process so that it is optimal for the device's operation. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | R-TF-015-003 Clinical Evaluation Report (sections: Associated Design Product Requirement, Associated Design Verification Test, Clinical performance) T-TF-025-007 Summative Evaluation Report | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||||
| R-E7Z | Inaccessible skin areas | Usability | The device cannot analyse certain skin areas |
| Misdiagnosis; delays in treatment and worsening of the patient's health status. | Inability to access or take a picture of the skin structure due to its location in an unreachable body site and lack of aid in the process | HCP | User takes a photo of the patient's lesion. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 3 | 3 | 9 | AC | A requirement of the device defines the creation of a processor whose purpose is to ensure that the image have enough quality. In other words, an algorithm, similar to the ones used to classify diseases, is used to check the validity of the image and provides an image quality score. The device returns meaningful messages to the users about the quality score of the images. This allows care providers to re-take a photo. The IFU contain the `How to take pictures` section with recommendation on how to take pictures with high quality plus in the Contraindications section of the IFU we state the following: We advise the user not to use the device if skin structures are not accessible by a camera, such as being located in a skin fold or is otherwise covered. We also offer training to the users to optimize the imaging process so that it is optimal for the device's operation. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (sections: Associated Design Product Requirement, Associated Design Verification Test, Clinical performance) T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-T8Q | Data transmission failure from healthcare provider's system | Product | The healthcare provider's system cannot connect to the medical device |
| Delays in patient diagnosis and poorer treatment follow-up. | Error in the API token or the authentication process, connectivity problems, firewall, incompatibility between systems | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AB | State-of-the-art techniques of security and software availability. The device returns meaningful messages about the error | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | T-TF-025-007 Summative Evaluation Report | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||||
| R-3N5 | Data input failure | Product | The medical device cannot receive data from healthcare providers' system |
| Delays in patient diagnosis and poorer treatment follow-up. | Error in the API token or the authentication process, connectivity problems, firewall, incompatibility between systems, interface issues | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Manufacturer | 4 | 3 | 12 | AB | State-of-the-art techniques of security and software availability. The device returns meaningful messages about the error | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | T-TF-025-007 Summative Evaluation Report | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||||
| R-YF4 | Data accessibility failure | Product | The healthcare provider cannot receive data from the medical device |
| Delays in patient diagnosis and poorer treatment follow-up. | Error in the API token or the authentication process, connectivity problems, firewall | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AB | State-of-the-art techniques of security and software availability. The device returns meaningful messages about the error | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | T-TF-025-007 Summative Evaluation Report | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||||
| R-LRP | Data transmission failure | Product | The medical device cannot send data to healthcare providers |
| Delays in patient diagnosis; inaccurate clinical decision; poorer treatment follow-up. | Poor connectivity, firewall restriction, server issues, incompatibility between systems, improper configuration, improperly formatted data | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Manufacturer | 4 | 3 | 12 | AB | State-of-the-art techniques of security and software availability The device returns meaningful messages about the error The endpoints of the device follow HL7's FHIR interoperability standard | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | T-TF-025-007 Summative Evaluation Report | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||||
| R-MWD | Interruption of service | Product | The device or the healthcare system experiences an unexpected interruption in service leading to inability to use the device |
| Delays in patient diagnosis and poorer treatment follow-up. | Server overload, connectivity problems, software bugs, incorrect system configurations | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AB | The deployment of the medical devices uses elastic demand design. The medical device makes constant backups. State-of-the-art techniques of security and software availability. Due to the inherent features of the REST protocol, when a user send a request and the device is down, the device returns a specific code informing of the state of the device, including downtime. This means that the user will be automatically aware of downtime, as well as any other states. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-TLM | An organisation that is not a licensed healthcare provider gets access to the device | Regulatory | Improper use of the device and improper use of the outputs of the device |
| Misdiagnosis; delays in treatment and worsening of the patient's health status; data privacy breaches | Miscommunication about the medical device-nature of the product, inconsistent licensing checks, weak authentication measures, cybersecurity breaches | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Manufacturer | 3 | 3 | 9 | AC | The contracting process includes a contract in which the customer declares they are a healthcare provider Instructions for use explain the intended users of the medical device and security requirements and recommendations Stringent security measures: - implementation of a robust authentication mechanisms such as OAuth or JWT to ensure that only authorized users can access the API. Role-based access control further restricts user privileges, enhancing data security; - implementation of data encryption: all data transmitted between the user and the API is encrypted using industry-standard encryption protocols, such as SSL/TLS, to protect against eavesdropping and data breaches | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-4GG | Users outside the intended user definition use the medical device | Regulatory | Other personnel (other than HCP and ITP) directly interact with the medical device |
| Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Inadequate information provided by the manufacturer, poor access restriction policies | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 3 | 3 | 9 | AC | Instructions for use include information about the intended user and their qualification, plus IFU contain the section `Security requirements and recommendations` to ensure best security practices are followed by ITPs Implementation of authentication process and security controls to avoid unintended use of the device | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-ZFR | The device is not used under the supervision of an HCP | Regulatory | Improper use of the device and improper interpretation of the outputs of the device |
| Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Inadequate information provided by the manufacturer about roles and responsibilities, inadequate implementation of workflows | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 3 | 3 | 9 | AC | Instructions for use include information about the intended user and their qualification, plus IFU contain the section `Security requirements and recommendations` to ensure best security practices are followed by ITPs Implementation of authentication process and security controls to avoid unintended use of the device | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-CYO | The device is integrated by unqualified ITPs | Regulatory | Medical device communication with the user server is not properly established |
| User discomfort; dissatisfaction. Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Inadequate information provided by the manufacturer | SRS-BYJSRS-H3JSRS-AQMSRS-F05SRS-FMGSRS-K6N | Managing Organisation | 3 | 3 | 9 | AC | Instructions for use include information about the intended user and their qualification, and instructions on how to integrate the device | SRS-BYJSRS-H3JSRS-AQMSRS-F05SRS-FMGSRS-K6N | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C368, C369, C373, C374, C375, C376, C453, C454, C455, C62, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-QLF | Non-compliance with the General Safety & Performance Requirements (GSPR) | Regulatory | Inadequate safety and performance of the whole device |
| Decreased product performance; quality and safety. Misdiagnosis; delays in proper treatment and worsening of the patient's health status due to poor validation of the device | Misinterpretation of applicable regulation or lack of knowledge | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 3 | 3 | 9 | A | Medical device is developed and produced according to harmonized standards for medical device in compliance with the applicable GSPR | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Internal/external audits R-TF-015-003 Clinical Evaluation Report (section: Compliance with applicable regulatory requirements) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-ES8 | Non-compliance with GSPR 3 (absence of a risk management process) | Regulatory | Risks are not mitigated as far as possible |
| User discomfort; dissatisfaction. Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Inadequate QMS | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 4 | 3 | 12 | A | Implement a risk management process according to ISO 14971 | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Internal/external audits Periodic review of GP-013 (Risk management), periodic review of risk management plan, record and report, stay up-to-date with any revision of the standard | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-EZZ | Instructions for use not available or separate from the product | Regulatory | Whole device cannot be used |
| Misdiagnosis; inaccurate clinical decision; delays in proper treatment and worsening of the patient's health status. | Accessibility problems, incorrect document format, miscommunication from manufacturer, network issues | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AC | IFU designed and developed according to harmonized standards for medical device If the issue is access to the internet, the user would also not be able to use the device, so there is no risk of using the device without access to the instructions. Provide the IFU in paper form upon request | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-CGQ | Inadequate specification of the product intended purpose | Regulatory | Whole device is wrongly used or is not used as intended |
| Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Inadequate information provided by the manufacturer | SRS-BYJSRS-H3JSRS-AQMSRS-BA6 | Managing Organisation | 4 | 3 | 12 | AC | We specify the product intended purpose in the IFU and label to ensure this information is always available for the users | SRS-BYJSRS-H3JSRS-AQMSRS-BA6 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C375, C376, C454, C455, C62, C66, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-TA9 | Inadequate camera usage or settings | Product Usability | Poor image quality due to inadequate resolution, lighting, focus or camera settings |
| Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Inadequate image processing algorithms | ITP | Authenticate in the API | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AC | A requirement of the device defines the creation of a processor whose purpose is to ensure that the image have enough quality. In other words, an algorithm, similar to the ones used to classify diseases, is used to check the validity of the image and provides an image quality score. The device returns meaningful messages about the quality score of the images. This allows care providers to re-take a photo. The IFU contain a dedicated section on how to take pictures (section name: `How to take pictures`) and technical specifications of the camera (section: `Technical specifications`) We also offer training to the users to optimize the imaging process so that it is optimal for the device's operation. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (sections: Validation and testing of machine learning models, Post-market Clinical investigations (with focus on clinical studies whose primary endpoint is improving diagnostic accuracy)) T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-3YJ | Data breach or unauthorized access | Cybersecurity | Unauthorized persons have access to confidential data |
| Misuse of sensitive patient data; unauthorized alterations to diagnostic results; or delays in treatment due to disrupted clinical workflows; loss of trust in the medical device | Inadequate information provided by the manufacturer, inadequate security measures implemented in the device | ConfidentialityIntegrityAvailability | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AC | Stringent security measures: - implementation of a robust authentication mechanisms such as OAuth or JWT to ensure that only authorized users can access the API. Role-based access control further restricts user privileges, enhancing data security; - implementation of data encryption: all data transmitted between the user and the API is encrypted using industry-standard encryption protocols, such as SSL/TLS, to protect against eavesdropping and data breaches. In the IFU we explain the access to the device by means of an API token that has expiration plus there is a specific section (`Security requirements and recommendations`) in which we explain security measures that ITP shall follow | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-AUT-002T-024-006-DAT-001T-024-006-NET-001 | T-024-007-VUL-002T-024-007-CVE-001T-024-007-INC-001 | ||
| R-C6Q | Non-compliance with GSPR 3 (absence of a PMS & PMCF process) | Regulatory | Unavailability of safety, performance, usability information during product usage needed to improve the device |
| Users discomfort and loss of confidence in the device. Patient misdiagnosis and worsening of their health status | Inadequate QMS | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 3 | 3 | 9 | A | Develop post-market surveillance and post-market clinical follow up plans according to the regulatory requirements | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-8KS | Inadequate instructions for use: product information for clinical safety is not included at the IFU | Regulatory | Use of the device without the necessary safety-related information |
| Inaccurate diagnoses; inappropriate follow-up actions; loss of confidence in the device; regulatory non-compliance | Inadequate information provided by the manufacturer | SRS-BYJSRS-H3JSRS-AQMSRS-BA6 | Manufacturer | 4 | 3 | 12 | C | We specify in the IFU the clinical safety information related to the product | SRS-BYJSRS-H3JSRS-AQMSRS-BA6 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C375, C376, C454, C455, C62, C66, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-UI5 | Inadequate instructions for use: product information for cybersecurity is not included in the IFU | Usability Cybersecurity Regulatory | Presence of vulnerabilities that may compromise the integrity of the system and patient data |
| Unauthorized access to sensitive patient information; incorrect diagnosis; loss of trust | Inadequate information provided by the manufacturer | ConfidentialityIntegrityAvailabilityAuthenticity | ITP | Authenticate in the API | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Manufacturer | 4 | 3 | 12 | C | We specify in the IFU the product information for cybersecurity in the section `Security requirements and recommendations` | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-DOC-001T-024-006-AUT-004 | T-024-007-EDU-001T-024-007-VUL-004 |
| R-5L4 | Inadequate lighting conditions during image capture | Usability Product | The medical device receives an input that does not have sufficient quality |
| Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Inadequate image processing algorithms | HCP | User takes a photo of the patient's lesion. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 4 | 3 | 12 | AC | A requirement of the device defines the creation of a processor whose purpose is to ensure that the image have enough quality. In other words, an algorithm, similar to the ones used to classify diseases, is used to check the validity of the image and provides an image quality score. The device returns meaningful messages about the quality score of the images. This allows care providers to re-take a photo. The IFU contain a dedicated section on how to take pictures (section name: `How to take pictures`) and technical specifications of the camera (section: `Technical specifications`) We also offer training to the users to optimize the imaging process so that it is optimal for the device's operation. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 2 | 6 | As far as possible | R-TF-015-003 Clinical Evaluation Report (sections: Validation and testing of machine learning models, Post-market Clinical investigations (with focus on clinical studies whose primary endpoint is improving diagnostic accuracy)) T-TF-025-007 Summative Evaluation Report | Benefits outweigh the risks | FALSE | TRUE | Acceptable | |||
| R-U6M | System incompatibility | Product Cybersecurity | Integration of our device is not compatible with the user platform |
| Delays in patient diagnosis; inaccurate diagnisis due to outputs interpretation; poorer treatment follow-up | Inadequate design of the device | AvailabilityIntegrity | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AC | Our device is built as an API that follows the REST protocol. This protocol totally separates the user interface from the server and the data storage. Thanks to this, REST API always adapts to the type of syntax or platforms that the user may use, which gives considerable freedom and autonomy to the user. With a REST API, the user can use either PHP, Java, Python or Node.js servers. The only thing is that it is indispensable that the responses to the requests should always take place in the language used for the information exchange: JSON. he data that users send and receive follows the FHIR healthcare interoperability standard | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-API-001T-024-006-API-003 | T-024-007-DEP-001T-024-007-INT-001 | ||
| R-OM1 | Data overwrite | Product | Critical patient data, such as medical images or diagnostic results, is unintentionally replaced or corrupted |
| Incorrect diagnoses; missed treatments | Design failure on the patient follow up images and data storage | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 4 | 3 | 12 | AB | Product specifications explain the use of the REST protocol to inherently avoid bad practices in programming such as data re-writing. Every request is independent and cannot be edited. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-B63 | Inconsistent or unreliable output | Product | Analysis of the same image generates different results when using the same version of the device |
| User discomfort and suspicion about the device safety and performance. Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | A new version of the device was released without following the design and development procedures, algorithms errors, incomplete/insufficient training data | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Patient | 4 | 3 | 12 | AB | Perform algorithm verification and validation with representative datasets, according to the procedure GP-012 Design, redesign and development. In case of new dataset, new verification and validation activities will be carried out, according to the procedure GP-012 Design, redesign and development. Conduct clinical testing using a wide range of representative data (from diverse demographics and conditions) to verify that the software produces consistent and reliable outputs across all use cases | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (section: Post-market clinical investigations) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-RAJ | Sensitivity to image variability | Product | Analysis of the same skin structure with images taken with deviations in lightning or orientation generates significantly different results |
| User discomfort and suspicion about the device safety and performance. Misdiagnosis; delays in proper treatment and worsening of the patient's health status. | Skin structures captured in different images are represented in totally different pixels, which make them different skin structures even if they represent the same real-world entity. Improper algorithm design | SRS-BYJSRS-H3JSRS-AQMSRS-Q9MSRS-B8NSRS-E4R | Patient | 5 | 3 | 15 | AC | The development of the device implements measures to improve consistency. Namely, the augmentation of images and the vast amount of images with different lightning and orientation deviations used to develop the device. Perform algorithm verification and validation with representative datasets | SRS-BYJSRS-H3JSRS-AQMSRS-Q9MSRS-B8NSRS-E4R | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C124, C269, C276, C375, C376, C454, C455, C62, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (section: Post-market clinical investigations) T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-2S3 | Integration failure or errors | Usability Product | Failure to communicate with other systems |
| Misdiagnosis; delayed treatment; loss of trust in the device | Inadequate information provided by the manufacturer | ITP | Authenticate in the API | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | C | We specify the intended user and the required qualification in the IFU Additionally, we include at the IFU the instructions and information required by the ITPs to perform the integration of the device within their system | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-GY6 | Inaccurate training data | Product Artificial Intelligence | Image datasets used in the development of the device are not properly labeled |
| Misdiagnosis; delayed treatment; loss of trust in the device | Lack of domain expertise, inconsistent labeling criteria | SRS-Q9MSRS-B8NSRS-E4RSRS-Y6FSRS-T3KSRS-H9X | Manufacturer | 5 | 3 | 15 | AB | We carefully select the images in collaboration with Health Care Organisations and we hire HCP to perform the labeling to ensure it is properly performed ( | SRS-Q9MSRS-B8NSRS-E4RSRS-Y6FSRS-T3KSRS-H9X | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C124, C269, C276, C277, C279, C284. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (section: Post-market clinical investigations) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-7US | Biased or incomplete training data | Product Artificial Intelligence | Image datasets used in the development of the device are not properly selected |
| Misdiagnosis; delayed treatment; loss of trust in the device | Inadequate design of the device | SRS-Q9MSRS-B8NSRS-E4RSRS-Y6FSRS-T3KSRS-H9X | Manufacturer | 5 | 3 | 15 | AB | We carefully select the images in collaboration with Health Care Organisations and we hire HCP to perform the labeling to ensure it is properly performed (, ) | SRS-Q9MSRS-B8NSRS-E4RSRS-Y6FSRS-T3KSRS-H9X | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C124, C269, C276, C277, C279, C284. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (section: Post-market clinical investigations) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-1OC | Lack of efficacy or clinical utility | Product Regulatory | There are no demonstrated product clinical benefits when used as intended by the manufacturer |
| User discomfort and dissatisfaction. Inaccurate results; delayed treatment | Inadequate design of the clinical evaluation | SRS-BYJSRS-H3JSRS-AQMSRS-Q9MSRS-B8NSRS-E4R | Manufacturer | 4 | 3 | 12 | AB | We performed clinical studies to demonstrate the clinical benefits of the medical device and we plan how to gather clinical data in the post-market phase. Information about clinical benefits are provided in the IFU. | SRS-BYJSRS-H3JSRS-AQMSRS-Q9MSRS-B8NSRS-E4R | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C124, C269, C276, C375, C376, C454, C455, C62, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (section: Clinical performance, with focus on post-market clinical investigations in which we measured the clinical utility) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-VL1 | Device failure or performance degradation | Product Artificial Intelligence | The device is overwhelmed by its use: either not enough storage capacity or unable to handle requests |
| User discomfort and dissatisfaction. Inaccurate results; delayed treatment | Inadequate design of the medical device infrastructure | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Manufacturer | 4 | 3 | 12 | AB | We use scalable server structure (also called elastic), which is the industry standard and the widely used option. In case of errors, the device returns meaningful messages about the error | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report (for the part of error messages and to monitor response time, accuracy of device's outputs) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-HAX | Incorrect interpretation of device outputs | Usability Regulatory | The HCP validates the wrong skin condition, even if the device outputs the correct result |
| Incorrect or delayed diagnosis; inappropriate treatment or follow-up; loss of confidence in the device | Inadequate information provided by the manufacturer | HCP | User takes a photo of the patient's lesion. | SRS-BYJSRS-H3JSRS-AQM | Patient | 3 | 3 | 9 | C | The IFU explains the medical device's intended purpose The IFU explain the device's outputs The IFU contain a specific section (`User interface`) in which we explain the minimum requirements for the user interface that the ITP will implement | SRS-BYJSRS-H3JSRS-AQM | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C375, C376, C454, C455, C62, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-TBN | Non-compliance with GSPR 23: Inadequate label | Regulatory | Insufficient label information to understand the device intended use, version |
| User discomfort and dissatisfaction; misdiagnosis; delay in diagnosis/patient's follow up/treatment | Lack of clear regulatory guidance or failure to meet labeling standards | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 4 | 2 | 8 | C | Label design has been performed according to the applicable regulations (MDR 2017/745 and ISO 15223-1). Labeling is included within the IFU and published at our website to ensure all the user can consult it when needed | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 2 | 1 | 2 | Acceptable | Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-L38 | Non-compliance with GSPR 23: Inadequate Instructions for Use | Regulatory | Integration cannot be properly performed |
| User discomfort and dissatisfaction; misdiagnosis; delay in diagnosis/patient's follow up/treatment | Inadequate information provided by the manufacturer, lack of clear regulatory guidance or failure to meet labeling standards | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 4 | 3 | 12 | C | IFU has been written according to the applicable regulations: MDR 2017/745 and ISO 15223-1 | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-O5Y | Complicated instructions for use: the instructions for use are too complicated and more intricate than they need to be | Usability Regulatory | Misinterpretation of IFU |
| User discomfort and dissatisfaction; misdiagnosis; delay in diagnosis/patient's follow up/treatment | Inadequate information provided by the manufacturer, lack of clear regulatory guidance or failure to meet labeling standards | HCP | User takes a photo of the patient's lesion. | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | HCP | 4 | 3 | 12 | C | IFU has been written according to the applicable regulations: MDR 2017/745 and ISO 15223-1 | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-UK2 | Inadequate warnings in the IFU | Usability Regulatory | Lack of critical safety information required for the correct use of the device |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment | Inadequate information provided by the manufacturer, lack of clear regulatory guidance or failure to meet labeling standards | HCP | User takes a photo of the patient's lesion. | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Patient | 3 | 3 | 9 | C | IFU has been written according to the applicable regulations: MDR 2017/745 and ISO 15223-1 | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-27M | Inadequate maintenance performed by the manufacturer | Product Regulatory | Device performance is compromised |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment | Inadequate maintenance planning | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 4 | 3 | 12 | AB | Create a maintenance plan in which specifying the activities required to ensure reliable performance of the device (e.g. software and SOUPs update) | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Control of device's version used by HCP to ensure last validated version of the device is being used. Information about changes compared to previous version provided to the users. Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-046 | Inadequate or absent maintenance specifications, including performance checks | Regulatory | Device performance is compromised |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment | Inadequate information provided by the manufacturer | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 4 | 3 | 12 | AB | The device does not require any performance checks activities nor maintenance by the users, as it is specified at the IFU When a new software version with changes is released, users are properly informed following the GP-012 Design, redesign and development. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Control of device's version used by HCP to ensure last validated version of the device is being used. Information about changes compared to previous version provided to the users | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-7GC | Inadequate maintenance: users do not properly maintain the device | Regulatory | Device performance is compromised |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment | Users either do not receive the update to the new version or are not able to update the device or fail to do so. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | HCP | 4 | 3 | 12 | AB | The device does not require any performance checks activities nor maintenance by the users, as it is specified at the IFU. When a new version with changes is released, users are properly informed following the GP-012 Design, redesign and development. Additionally, we keep a record of customers that have not transitioned to the new versions that we review and update periodically. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Control of device's version used by HCP to ensure last validated version of the device is being used. Information about changes compared to previous version provided to the users | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-3OG | Absence of limitation of product lifetime | Regulatory | User does not know the lifetime of the device to stop using it |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment | Inadequate information provided by the manufacturer | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 4 | 3 | 12 | AC | The IFU includes the information about the device lifetime (5 years) established in the technical documentation | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-G3V | Product requirements are not defined (user, technical and regulatory) | Regulatory | Whole device is wrongly used / is not used as intended |
| This could lead to misdiagnosis; delays in treatment and worsening of the patient's health status. | Misinterpretation of applicable design requirements or lack of knowledge | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 4 | 3 | 12 | A | We have defined a procedure for the design and development process following the ISO 62304 and 13485 standards, and MDR Annex I (requirements related to design). We document all the development in the Design History File (DHF), including the product's requirements. Product specifications (e.g. inputs, outputs, intended purpose, intended user, mode of action, technical specifications) provided in the IFU. | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Internal and external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-GTY | Instructions for use are not available at the time of use due to downtime | Usability Regulatory | User cannot consult the IFU |
| User discomfort and dissatisfaction; delays in diagnosis; treatment and follow up | IFU are only electronically available, connectivity issue, server issues | ITP | Authenticate in the API | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing Organisation | 3 | 2 | 6 | A | If the issue is access to the internet, the use would also not be able to use the device, so there is no risk of using the device without access to the instructions. Furthermore, the IFU can be downloaded by PDF. Moreover, the IFU is hosted on a independent instance to improve the resiliency of the information system, this means that downtime in the device does not imply downtime in the IFU. The device sends messages to the user when there is any problem with the communication between the device and the user end, so the user always receives basic instructions when something is wrong. Furthermore, the procedure SP-001-001 - eIFU management explains the process to fulfil customer's request for paper IFU | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 2 | 1 | 2 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-X93 | The device receives images that do not represent skin structure | Product | The device provides an incorrect diagnosis based on irrelevant or non-clinical input |
| Misdiagnosis; delays in treatment and worsening of the patient's health status. | Insufficient validation of the device's algorithms for processing images | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Managing organisation | 4 | 3 | 12 | AC | A requirement of the device defines the creation of a processor whose purpose is to ensure that the image belongs to the domain of dermatology. In other words, an algorithm, similar to the ones used to classify diseases, is used to check that the image contains skin. The device returns meaningful message about the image. This allows care providers to prompt the user to re-take a photo. The IFU contain a specific section on how to take pictures of skin structures to be analysed by the software (section name: `How to take pictures`) plus the section `Intended purpose or use/Device description` explains which are the inputs for the device (images of the epidermis, the dermis and its appendages, among other skin structures) | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report (for the part of error messages, one of the use cases can be the upload of non-skin images) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-HH0 | The electronic data and content are tampered | Cybersecurity | Medical device's outputs are tampered |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment | Insuficient cybersecurity safeguards. Non-adhearance to best practices. | IntegrityAuthenticity | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 3 | 3 | 9 | AB | The medical device is developed and produced according to "IMDRF Principles and Practices for Medical Device Cybersecurity" (IMDRF/CYBER WG/N60FINAL:2020) and "MDCG 2019-16 - Guidance on Cybersecurity for medical devices". The procedure is defined in SP-012-002 Cybersecurity Requirements of AI/ML Models. Stringent security measures: - implementation of a robust authentication mechanisms such as OAuth or JWT to ensure that only authorized users can access the API. Role-based access control further restricts user privileges, enhancing data security; - implementation of data encryption: all data transmitted between the user and the API is encrypted using industry-standard encryption protocols, such as SSL/TLS, to protect against eavesdropping and data breaches | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Internal/external audits | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-DAT-003T-024-006-CRY-001T-024-006-NET-002 | T-024-007-CVE-003T-024-007-MON-001T-024-007-INC-002 | ||
| R-109 | Electronic instructions for use are not compatible with different devices | Usability Regulatory | Intended user cannot consult IFU |
| User discomfort and dissatisfaction; delays in diagnosis; treatment and follow up | Electronic IFU are developed in a non-universal platform or technology. | ITP | Authenticate in the API | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Managing organisation | 3 | 2 | 6 | A | The electronic instructions for use are accessible via a web app that is accessible via any browser with any operating system. The instructions do not contain features, graphics or materials that are not universally accessible. It is also relevant to mention that the electronic access to the IFU is actually our recommended method of interacting with them, due to the intrinsic nature of the device Users can request IFU in paper format | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 2 | 1 | 2 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-4Z5 | Lack of version control or traceability | Usability Regulatory | The ITP cannot identify the version of the device being used |
| User discomfort and dissatisfaction; delays in diagnosis; treatment and follow up | Inadequate information provided by the manufacturer | ITP | Authenticate in the API | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing organisation | 3 | 2 | 6 | AC | We include within one of the requirements defined during the design stage that one of the outputs of the device must be the version being used and this information is included in the IFU | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 2 | 1 | 2 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-72D | SOUP presents an anomaly that makes it incompatible with other SOUPs or with software elements of the device | Product | The overall performance of the device is compromised |
| Misdiagnosis; delay in diagnosis/patient's follow up/treatment; user dissatisfaction | Improper selection of SOUP and software testing | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Manufacturer | 4 | 3 | 12 | A | We carefully analyze all the SOUPs selected during the design and development of the device. We ensure compatibility by performing software tests | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Revision of the design documentation, including requirements and SOUP records (part of the DHF) where requirements and anomalies are evaluated and documented, to ensure that the selected SOUPs were carefully analyzed and evaluated for compatibility during the design and development phases. | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-MQ1 | SOUP is not being maintained nor regularly patched | Cybersecurity | Overall degradation of device's performance |
| Misdiagnosis, delays in treatment and worsening of the patient's health status.; Users dissatisfaction and discomfort | Lack of process for regularly monitoring, maintaining or updating SOUP | AvailabilityIntegrity | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Manufacturer | 4 | 3 | 12 | B | During the design and development of the device we evaluate that the SOUPs involved are up to date regularly patched and maintained according to the process described in the software lifecyce plan and report (R-TF-012-006) | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Revision of the design documentation, including requirements and SOUP records (part of the DHF) where requirements and anomalies are evaluated and documented, to ensure that the selected SOUPs were carefully analyzed and evaluated for compatibility during the design and development phases. | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-SOP-001T-024-006-SOP-003 | T-024-007-SBOM-001T-024-007-PAT-001 | ||
| R-9SS | SOUP presents cybersecurity vulnerabilities | Cybersecurity | The SOUP can be attacked and corrupted causing device failure as it may have known vulnerabilities that could be exploited by malicious actors. |
| Misdiagnosis, delays in treatment and worsening of the patient's health status.; Users dissatisfaction and discomfort | Improper selection of SOUP, lack of process for regularly monitoring, maintaining or updating SOUP | ConfidentialityIntegrityAvailability | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 4 | 3 | 12 | A | We carefully analyze all the SOUPs selected during the design and development of the device according to the process described in the software lifecyce plan and report (R-TF-012-006). During the design review, we evaluated that these selected SOUPs have not had cybersecurity incidents related to them | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Revision of the design documentation, including requirements and SOUP records (part of the DHF) where requirements and anomalies are evaluated and documented to ensure that the selected SOUPs were carefully analyzed and evaluated for compatibility during the design and development phases. | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | T-024-006-SOP-002T-024-006-SOP-004T-024-006-SUP-001 | T-024-007-SBOM-002T-024-007-CVE-004T-024-007-VUL-005 | ||
| R-75L | Stagnation of model performance | Product Artificial Intelligence | The AI/ML models of the device becomes outdated or stagnates due to lack of continuous updates, retraining, or adaptation to new clinical data |
| This could lead to misdiagnosis; delays in treatment and worsening of the patient's health status; users dissatisfaction | Lack of design process for re-training of models | SRS-BYJSRS-H3JSRS-AQMSRS-Q9MSRS-B8NSRS-E4R | Manufacturer | 5 | 3 | 15 | A | We plan for re-training during the design and development process, data augmentation, post-market data collection | SRS-BYJSRS-H3JSRS-AQMSRS-Q9MSRS-B8NSRS-E4R | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C124, C269, C276, C375, C376, C454, C455, C62, C68. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (section: Post-market clinical investigations) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-PWK | Degradation of model performance | Product | Automatic re-training of models decreases the performance of the device |
| This could lead to misdiagnosis; delays in treatment and worsening of the patient's health status. | Lack of proper strategy for model retraining | SRS-Q9MSRS-B8NSRS-E4RSRS-Y6FSRS-T3KSRS-H9X | Manufacturer | 5 | 3 | 15 | A | We specify that automatic re-training will not be used as a re-training strategy during the design and development process. Instead we plan for exclusively manual retraining, data augmentation, post-market data collection | SRS-Q9MSRS-B8NSRS-E4RSRS-Y6FSRS-T3KSRS-H9X | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C124, C269, C276, C277, C279, C284. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (section: Post-market clinical investigations) | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-BXD | Insufficient knowledge to display electronic IFU | Usability Regulatory | Fail to properly display the instructions for use |
| User discomfort; dissatisfaction. Misdiagnosis; delays in diagnosis/proper treatment and worsening of the patient's health status. | Lack of information/requirement on how to access eIFU | ITP | Authenticate in the API | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing organisation | 3 | 3 | 9 | AC | IFU is designed in such a way that it is accessible via a dedicated and secure URL and it is also available in the website. The only requirement for accessing the eIFU is having internet connection. The users can access the IFU via any web browsers with any operations system. Upon user's request, we provide the user with IFU in paper format according to the internal procedure SP-001-001 eIFU management | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||
| R-33B | Electronic IFU are tampered | Product | Incomplete or incorrect information being provided to the users |
| User discomfort; dissatisfaction. Misdiagnosis; delays in diagnosis/proper treatment and worsening of the patient's health status. | Insuficient cybersecurity safeguards. Non-adhearance to best practices. | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Manufacturer | 3 | 3 | 9 | AB | IFU content and versions managed and stored using git. The IFU content can be edited only by using signed commits with GPG Keys, implementation of branch structure with approvals for merging changes and automated verification of code correctness and lack of bugs or errors before merge, secure stage of environment variables in Git repository, implementation of redundant backups, both in Git repository and deployment server. Implementation of a robust authentication systems for administrative access and a role-based access control (RBAC) framework for delineating user permissions | SRS-HUGSRS-D6WSRS-PU2SRS-SI2SRS-T5PSRS-T95 | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C382, C383, C388, C389, C391, C395, C410, C413. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | ||||||
| R-ZNA | Electronic IFU and their paper copies are unavailable | Regulatory | Fail to follow instructions for use to integrate the medical device |
| User discomfort; dissatisfaction. Misdiagnosis; delays in diagnosis/proper treatment and worsening of the patient's health status. | Error in coding design for electronic IFU, no process for providing paper copies of the IFU to the clients | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing organisation | 4 | 3 | 12 | AC | IFU designed and developed according to harmonized standards for medical device; IFU is designed in such a way that it is accessible via a dedicated and secure URL and it is also available in the website. The only requirement for accessing the eIFU is having internet connection. The users can access the IFU via any web browsers with any operations system Creation of a procedure for the management of paper copies of the IFU defining the process, responsibilities and timeline. The timeline is set taking into account the severity and the intended use of the device (support to diagnosis), and it is within 7 calendar days to reduce the harm of misdiagnosis, delays in proper treatment and worsening of the patient's health status. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | T-TF-025-007 Summative Evaluation Report, training on procedure (SP-001-001 eIFU management) for employees involved in the process | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable | |||||
| R-K6L | Non-compliance with MDCG 2023-4 (software does not operate correctly with all intended hardware configurations - cameras) | Regulatory | Poor image quality due to inadequate resolution, lighting, focus or camera settings |
| Misdiagnosis; delays in treatment and worsening of the patient's health status. | Improper image acquisition, poor image capture conditions,Inadequate image processing algorithms | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Managing organisation | 4 | 3 | 12 | AC | A requirement of the device defines the creation of a processor whose purpose is to ensure that the image have enough quality. In other words, an algorithm, similar to the ones used to classify diseases, is used to check the validity of the image and provides an image quality score. The device returns meaningful messages about the quality score of the images. This allows care providers to re-take a photo. The IFU contain a dedicated section on how to take pictures (section name: `How to take pictures`) and technical specifications of the camera (section: `Technical specifications`) We also offer training to the users to optimize the imaging process so that it is optimal for the device's operation. | SRS-7PJSRS-AQMSRS-BYJSRS-DW0SRS-D3NSRS-LBS | Technical director | Implementation verified through test cases documented in R-TF-012-034 Software Test Description: C106, C454, C455, C50, C62, C68, C73, C77. Test execution results recorded in R-TF-012-033 Software Tests Plan with all tests passed. | 3 | 1 | 3 | Acceptable | R-TF-015-003 Clinical Evaluation Report (sections: Validation and testing of machine learning models, Post-market Clinical investigations (with focus on clinical studies whose primary endpoint is improving diagnostic accuracy)) T-TF-025-007 Summative Evaluation Report | Not applicable (acceptable risk) | FALSE | TRUE | Acceptable |
Signature meaning
The signatures for the approval process of this document can be found in the verified commits at the repository for the QMS. As a reference, the team members who are expected to participate in this document and their roles in the approval process, as defined in Annex I Responsibility Matrix of the GP-001, are:
- Author: Team members involved
- Reviewer: JD-003, JD-004
- Approver: JD-001