R-009-001 PL LUX MED Bupa 20260225
- Deal Id: 16905397789
- Contract sign date: 2025 12 01 (2025-12-01)
- Deal name: PL LUX MED Bupa - eDermatology Pilot
Goals
Goals for 1st year
| Goal | Metric | Target |
|---|---|---|
| Pave the path for full implementation by building awareness and testing user reaction. | User feedback (Doctors & Patients) | Positive feedback from F&F group |
| Assess how the solution works in relation to existing processes at LUX MED. | Successful integration into workflow | Validated workflow for Release 0.2 |
Project details summary
-
Primary Objective: Pave the path for full implementation, build awareness, and test reaction of doctors and patients.
-
Integration Type: Release 0.1 (Manual/No integration via URLs) -> Release 0.2 (Iframe)
-
Features Needed: Severity measurement, malignancy detection, triage support.
-
Conditions of Interest: General Dermatology / Triage
-
Languages Supported: English (Interface & Materials)
-
Integration Needs: Iframe (for Phase 2), JSON/Manual URLs (for Phase 1)
-
Timeline: Start Phase 1 (F&F) Dec 2025, Phase 2 TBD, Full Rollout Sep 2026
-
Users: ~5 doctors (GPs and Nurses)
-
Geographical scope: Poland (Warsaw)
-
Data Volume: ~15-25 patients (Phase 1), ~1500 (Phase 2 TBD)
-
Data Handling: No patient data storage in Phase 1 (Manual URLs)
-
Challenges: Internal IT security/compliance bureaucracy, ensuring usage in manual workflow.
-
Is an ethics committee approval required?: No (Pilot/Service validation)
Customer's Objective Validation
- Example Report: N/A
- Validation: Feedback from "Friends & Family" pilot group.
- Next Steps: Review F&F results, proceed to Release 0.2 (Iframe), Full Implementation.
Project timeline and milestones
To achieve the goals, the parties agree on the following timeline.
Project tasks
🧭 Definition & planning
| Task | Description | Responsible | Status |
|---|---|---|---|
| Project conception and initiation | Initial ideation and opportunity scoping with all key stakeholders. | Deal Owner, JD-013 | ✅ Done |
| Definition and planning | Define project details: scope (F&F vs Pilot), key deliverables, timelines. | Deal Owner, JD-013 | ✅ Done |
| Implementation plan defined | Project scope, key deliverables, timelines, and required resources are defined. | Deal Owner & JD-003 or JD-013 or JD-007 | ✅ Done |
📝 Contracting
| Task | Description | Responsible | Status |
|---|---|---|---|
| Offer Sent | Formal offer/proposal shared with the customer for review. | Deal Owner, JD-002 | ✅ Done |
| Offer Approved | Customer reviews and approves the proposed scope, terms, and pricing. | ✅ Done | |
| Contract Review | Align on deliverables, timelines, legal and data terms. | ✅ Done | |
| Contract Signing | Finalize and sign all contractual agreements. | ✅ Done |
🔌 Integration workflow (Phase 1 & 2)
| Task | Description | Timeline | Status | Dependencies |
|---|---|---|---|---|
| Technical onboarding | Provide documentation (PDF with URLs) and guidance for Phase 1. | 2025-12-03 | ✅ Done | Contract signed |
| Access Delivery (Phase 1) | Generate and deliver 10 iframe URLs for manual usage. | 2025-12-03 | ✅ Done | Contract signed |
| Iframe Integration (Phase 2) | Support IT team with Iframe integration for Phase 2 (Release 0.2). | TBD | ⏳ Pending | Phase 1 feedback |
| Preproduction environment Testing | Validate integration in pre-prod using sample cases. | TBD | ⏳ Pending | Iframe setup |
| Production environment Testing | Conduct final functional testing with production endpoints. | TBD | ⏳ Pending | Concordance validation |
| Launch Readiness & Go/No-Go | Final checklist review for Phase 2 launch. | TBD | ⏳ Pending |
🚀 Project Execution
| Task | Description | Responsible | Status |
|---|---|---|---|
| Phase 1 Execution (F&F) | 5 doctors/nurses using manual URLs for ~25 patients. | Customer, JD-016 | 🔄 Active |
| Feedback Collection | Gather qualitative feedback from doctors and patients via questionnaire. | Customer, JD-016 | 🔄 Active |
| Phase 2 Execution | Expanded pilot with Iframe integration. | Customer, JD-016 | ⏳ Pending |
| Data Analysis | Analyze usage metrics and feedback from Phase 1 & 2. | JD-021, JD-016, JD-014 | ⏳ Pending |
🔁 Follow-up Meetings
| Task | Description | Responsible | Status |
|---|---|---|---|
| Mid-term Review | Review usage stats (Jan/Feb) and address blockers. | JD-016, JD-002 | ✅ Done |
| Feedback Review | Review results from F&F pilot questionnaires. | JD-016 | ⏳ Pending |
| Phase 2 Kickoff | Plan transition to Iframe integration. | JD-016, JD-013 | ⏳ Pending |
✅ Project Close
| Task | Description | Responsible | Status |
|---|---|---|---|
| Final Report | Analyze final outcomes, compare against objectives, and document results. | JD-021, JD-016 | ⏳ Pending |
| Define Next Steps | Roadmap for full implementation (Sep 2026). | JD-021, JD-016 | ⏳ Pending |
Project plan
This project consists of the following phases:
- Phase 1: Conception and initiation (Completed)
- Phase 2: Definition and planning (Completed)
- Phase 3: Phase 1 Execution (Friends & Family - Manual URLs) (Active)
- Phase 4: Phase 2 Execution (Pilot - Iframe Integration) (Upcoming)
- Phase 5: Results analysis and report
- Phase 6: Project close / Conversion to Full Rollout
Phase 1 & 2: Completed
Phase 3: Phase 1 Execution (Friends & Family)
Current Status
- Access: Provided via 10 static URLs on Dec 3, 2025.
- Usage: Low initial usage in Jan 2026 (12 uses). Regained activity in Feb 2026.
- Action Items:
- Complete feedback collection from initial patient batch.
- Resolve any access issues with questionnaires.
- Validate readiness for Phase 2.
Phase 4: Phase 2 Execution (Pilot - Iframe)
Objectives
- Implement "Release 0.2" with proper Iframe integration.
- Expand user base beyond the initial 5 F&F users.
- Validate technical integration with LUX MED's IT infrastructure.
Project leads
| Team | Code | Leader of |
|---|---|---|
| Legit.Health | JD-002 | Jorge Juan (Sales/Business Development) |
| Legit.Health | JD-016 | Jon Roca (Customer Success Manager) |
| Legit.Health | JD-013 | Project Manager |
| Legit.Health | JD-003 | Design and Development Manager |
| Legit.Health | JD-007, JD-010 | Technology Manager, Software developer |
| Legit.Health | JD-021 | Maria Ribagorda (Account Manager) |
| LUX MED | Jakub Dąbrowski | Project Coordinator / Product Owner |
| LUX MED | Andrzej Osuch | Director of Digital Transformation |
| LUX MED | Piotr Penza | IT Lead |
| LUX MED | Daria Zuraw | Project Team |
Signature meaning
The signatures for the approval process of this document can be found in the verified commits at the repository for the QMS. As a reference, the team members who are expected to participate in this document and their roles in the approval process, as defined in Annex I Responsibility Matrix of the GP-001, are:
- Author: Team members involved
- Reviewer: JD-003 Design & Development Manager, JD-004 Quality Manager & PRRC
- Approver: JD-001 General Manager
ㅤㅤ ㅤ